This privacy policy applies to the Lumae mobile application and related services operated by Chen Chen (collectively, the “Application”). Chen Chen is referred to as the “Service Provider”.
Information Collection and Use
The Application collects and processes information to provide photo management, AI-powered features, and connectivity with compatible smart devices.
The information collected may include:
- Photos and images uploaded or selected by users for application features.
- Device information, including device model, operating system version, and technical information required for compatibility.
- Bluetooth or NFC related information required to connect and communicate with compatible devices.
- Email address or contact information when users contact the Service Provider for support.
The Service Provider uses this information only to provide, maintain, improve, and support the Application.
Artificial Intelligence Features
The Application uses Artificial Intelligence (AI) technologies to provide features such as photo organization, photo analysis, recommendations, and AI-assisted creative functions.
When users choose to use AI features, selected user-provided content, such as photos or related information, may be processed by AI services to provide the requested functionality.
The Service Provider does not sell user photos or personal information. AI processing is performed only for providing the requested features and improving user experience.
Third Party Services
The Application may use third-party service providers to support application operation, AI processing, cloud services, or technical maintenance.
These service providers may process limited information only for providing services on behalf of the Service Provider and are required to protect user information.
Cookies and Tracking Technologies
The Application does not use advertising tracking technologies. If analytics or similar technologies are introduced in future versions, this Privacy Policy will be updated accordingly.
User Rights and Data Deletion
Users may request access to, correction of, or deletion of their personal data.
To request deletion of personal information or user-provided content, please contact the Service Provider at:
Email: coscool@coscoolshop.com
After verifying the request, the Service Provider will delete applicable personal data unless retention is required by law or necessary for legitimate business purposes.
Data Retention
The Service Provider retains personal information only for as long as necessary to provide the Application services, comply with legal obligations, resolve disputes, and enforce agreements.
Users may request deletion of their information at any time by contacting the Service Provider.
International Data Transfers
User information may be processed in countries other than the user’s country of residence when third-party service providers are used. The Service Provider takes reasonable measures to ensure appropriate protection of personal information.
Children’s Privacy
The Application is not intended for children under 13 years of age, or such higher age required by applicable law.
The Service Provider does not knowingly collect personal information from children. If parents or guardians believe that a child has provided personal information, they may contact the Service Provider for deletion.
Security
The Service Provider takes reasonable technical and organizational measures to protect user information from unauthorized access, disclosure, alteration, or destruction.
Changes to This Privacy Policy
The Service Provider may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised effective date.
This Privacy Policy is effective as of 2026-08-18.
Contact Us
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact:
Email: coscool@coscoolshop.com
Website: https://coscoolshop.com